As a client, we have dealt with many home loan brokers, finance specialists and lenders directly. We have difficulties understanding the process, and products. Communication was poor, where we have to constantly chase them up. We always ended up confused and unhappy at the end of the process; so we had to look for another broker or bank for our next property.

We are so glad that we found Susan Tan. After having years of bad experiences, we were skeptical during the initial dealings with Susan but very soon found that she is excellent. She takes time to understand our situation and guide us through the process with regular updates. It was so refreshing to sit back and receive updates throughout the process without chasing up. She follows through and makes sure things get done properly. Nothing is too hard for Susan, we really feel that she’s working hard for us to deal with the bank.

Three properties on and Susan is still our “go-to” person when it comes to financing. We like to say a big THANK YOU to her for everything she has done to help us with buying, refinancing, and investing all our properties.

We highly recommend Susan Tan without a doubt. Rest assured that you are in good hands looking after by her. She definitely will not let you down.