We had a very bad time at this child care. It does not deserve the reputation it has. We had a little girl with special needs and we were not listened to or supported. Our children's behavior went downhill while they were there and I feel it took a long long time to repair the damage, for our children, & for us. We went to another local childcare after and things were so much better for us and the children- much more caring and supportive. Gowrie also always had very dirty toilets compared to another childcare we went to afterwards. There seemed to be insufficient staff, poor communication with the parents, and they did not do the little things - there was supposed to be a folder with our child's work at the end of the time there- but this was handed to us empty at the end. Their methods are also debatable, e.g. they stood by while a child kicked my child in front of me and did nothing- it was chaos a lot of the time. We tried very hard to work with the staff there for our child's sake, but senior staff were dismissive, and some carers were rude and unhelpful. GO SOMEWHERE ELSE-THERE ARE MANY MUCH BETTER CHILDCARE CENTRE'S.