Reviews by zachs603

This review is for Rham Transport, Sydney NSW

verified email - 01 Apr 2023

I recently completed an interstate move with Rham Transport which was nothing short of deplorable.

They ask for an inventory list well in advance, and use that to their advantage come move day. I strongly recommend overestimating how many boxes you think you will fill with belongings. I undershot by 1 box, and Rham transport charged me $500 to add 1 small box to my inventory list.

For weeks after my belongings were due to arrive at the destination, I called Rham Transport to get an update on where my stuff was. On all 4 occasions I made this call, the customer service rep said "I will check with the team and get back to you in 5 to 10 minutes". Not once did they get back to me. My belongings ended up arriving almost 1 month late with little to no communication from Rham Transport.

Once my container arrived, we opened it up only to find that many of my belongings had broke due to some of the most negligent stacking of anything I have ever seen in my life. I have reached out to Rham Transport multiple times since then to be compensated for the damage they have caused to my belongings - only to be completely ghosted by them.

My experience with Rham Transport has been nothing short of bad. This is a shady moving company and I strongly recommend you do not engage with them in any way.

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