Purchased a keyboard on December 11th. Eventually received it 3rd of March. Nick and Louise were on top of tracking a tracing it. If lost, we were given 2 options to either have a full refund or resend another unit to viva a different company.
All turned out well in the end
Thanks for keeping me informed and the thought of replacing or refunding is truly appreciated.
Thanks, Nick for your patience and kindness, and continued communication to resolve the lost package issue.
We have a very happy 5-year-old who's enjoying it already imensly
Eleni

Great Service