I cannot comment on the quality or value here but the customer service is really poor. I ordered replacement filters for my aquarium from them online as it stated on their site that they had them in stock, whilst other companies stated they were out of stock. They also promote how quick their delivery is (metro melbourne). After 8 days, I had heard nothing from them so I sent them an email. Only then did they respond to tell me they did not have the filters in stock at all. Won't be shopping here again.