Reviews by 89091a65

This review is for Compu Pool Products, Nerang QLD

verified email - 25 Mar 2020

I was ripped off. I purchased a replacement cell for $249.00 through Tropical Pool Store and when it went dead in the water under three years into its six year warranty, was advised to return it to Compu Pool at Nerang which I did. I had to contact them a week later to find out that the cell was definitely dead, and that they would give me a 50% discount per pro rata. I then received an invoice for $235.00 which is definitely not 50% of $249.00. When I questioned them about this I was advised that the charge for replacement was on the recommended retail price which makes the cheap looking generic brand $470.00
I have looked at the genuine Zodiac replacement cells at numerous suppliers and they all come in at $310-320.
Unfortunately I read all of the reviews after purchase. Do not have any dealings with this company if you value your money. Stay away from Tropical Pool World and Compu Pool, Nerang.

Approximate cost: $235

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