I would not recommend this business. The woman who served me really didn't want to be there.
The cat I bought was infestated with ear mites and had the cat flu. I took her to a vet who I had to pay for treatment. I am still trying to rid the ear mites one month later.
Hamilton Street Veterinary Clinic
ABN 38900238035
Dr Robert Payne & Dr Caitlin Horwood-Skelton
74 Hamilton Street
Gisborne, VIC, 3437
Phone 03 5420 7000
[email protected]
Examination Summary
Today I examined this patient
- she was found to have Cat flu and a severe infestation of ear mites in both ears
- she is also underweight for her age
Sarah informed me that the cat was purchased from Pets Haven on the 29 Dec 18. 10 days ago.
As the incubation period for cat flu is between 2 and 10 days I suspect that she was infected at Pets Haven.
Also as the lifecycle of ear mites is 21 days from eggs to adults she was DEFINITELY infected with ear mites at the time of leaving Pets Haven.
As such Pets haven should honour their Health Care policy of paying for any treatment required if the pet is sick in the 10 days post purchase of the
pet.
Any questions please call
Dr. Robert Payne