Reviews by Adib45

This review is for BecexTech Australia, Point Cook VIC

verified email - 04 Nov 2016

I bought Samsung S7 Edge which cheaper than other competitors around Australia, meanwhile some issues were so horrible with Becextech.

First, the delivery estimate was longer than should usual. There was no further information in advance. While I asked why, they replied it. That's mean, if I didn't ask it, it would be no information.

Second, the do not ever buy case and screen protector here (10 AUD each). The quality of both of them are awful. Case has no hole for camera and use sticker only which can drop your phone easily.

Third, charger of phone is not suitable for Australia electricity. The phone is imported from Hong Kong, but at least they should provide adaptor. I asked for that, they said they will send it to me, but until now on it's never arrived. It's been 7 weeks anyway!

Fourth, contact customer service by using email took longer for me. Since we have missed understanding among us, it took so long to email - reply - email etc. I prefer they provide phone number as well as a part of customer service. It will be more efficient.

Approximate cost: $850

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