Reviews by Agent-KMK

This review is for Raw Colour And Style, Newstead QLD

verified email - 17 Feb 2014

This salon was offering a great deal via a Groupon voucher so I thought I would give them a try. Chantal gave me the best haircut, colour and blow dry I have had in years. The salon is modern, with electric recliner chairs used at the basins, ensuring no more "sore neck" after getting your hair washed. As a bonus you can also ask for the chair to be put on "massage" mode. I almost fell asleep getting my hair washed… and the head massage Siatua gave me was fantastic. There are complimentary beverages, macaroon biscuits and the latest mags. I walked out of the salon feeling relaxed and beautiful.

Approximate cost: $79 voucher for up to $283 value

This review is for Christin Hair, Brisbane QLD

verified email - 05 Feb 2013

I don't usually write reviews but I don't want anyone else to have a bad salon experience along with getting their hair ruined.

I bought a voucher for a full colour using Wella products, Shiseido treatment, style cut & GHD finish. Not only did they get the colour totally wrong and didn't cut my hair straight, the overall salon experience was dismal - the salon was poorly decorated, there were no recent magazines to read, and I was not even offered a drink of water in the entire time I was there.

Unfortunately I read bad reviews about this salon AFTER I bought the voucher so I made sure I did my best to ensure I communicated exactly what I wanted, as clearly as possible. I even brought along the exact formula used by my previous excellent hairdresser (not in Brisbane), using the same Wella products, to colour my hair.

I am used to getting my hair dyed before being cut, but in this salon they insisted on cutting it first to "save on hair dye product". I had less than an inch cut off so I found that astounding. When they got around to colouring my hair I asked for a colour slightly redder than the original formula. It was obvious to me, after much back and forth, that the girl doing the colouring was totally inexperienced. It also did not help that she had difficulty speaking English. I made her check what she was doing with the woman who cut my hair (the senior) to ensure she got the right colour mix - I am usually copper red but this time I wanted cherry red. Well, my hair ended up black/brown. I expressed my concern at the colour but was advised that the red would become more prominent after a few washes....this never happened. I also did not notice until I got home that she did not cut my hair straight.

If you care about your hair DO NOT go to this salon. Here is a link to other bad reviews, unfortunately much worse than mine: http://www.hotdeals.com.au/daily-deal/14/10/2011/49-for-foils-or-full-colour-style-cut-treatment-ghd-finish-at-christin-hair-brisbane-cbd-value-305

Approximate cost: $55