Reviews by BWR

This review is for The Heating & Cooling Company, Sunbury VIC

verified email - 24 Feb 2015

These guys replaced all of our underfloor ducting, adding a couple of new outlets in an extension. The guys that came out to quote gave us great confidence, they seemed like genuine blokes - so we also booked them to uninstall and reinstall a spilt system where a plaster wall had to be replaced.

There were a few issues that they had to come back and fix after doing the ductwork. They also dumped all the old ducting in our driveway although their written quote clearly said it would be removed and disposed of.

The split system was left partly hanging off the wall after they 're-installed it' and when their bloke had to come back to fix it he was aggressive and accusing saying 'it looked like it had been wrenched from the wall' after he had installed it.

WHAT!? Who in gods name would try to pull their own a/c off a brand new plaster wall? What could possibly be gained from that!

Their dreadful service and bully tactics continue to this day, when 8 months later they are still refusing to issue a compliance certificate for their work so we can get the building surveyor sign off.

They were paid on time and in full, over $3,000 - less a $150 refund they finally provided for me to organise repairs to our timber floor and disposal of all the old ducting myself.

I have now been forced to pursue them through the VBA, whom they are also ignoring and refusing to issue a compliance certificate to. So now I am forced on to the endless queue of people "with a plumbing complaint" just so I can (hopefully) get the certificate from them one day and get our extension signed off.

My honest experience is these guys offer very average quality of install work and terrible service. Maybe they are ok if everything goes well on the job.

If you use them, pray they don't get anything wrong, and if you dare question something dodgy they have done, beware!

Approximate cost: $3000

This review is for Clas Shower Screens, Essendon VIC

verified email - 27 Aug 2014

We have used Clas twice now on separate reno's and highly recommend them. Often it is the finishing touches on a new bathroom and kitchen that make all the difference and this is where Clas excel. Their products are top quality and their installation and finishing is brilliant. Too often in the past we have shopped around to buy a quality product and then had the supplier send out second rate installers and the finish lets the whole job down.

If you want a quality product and an excellent finish you wont go wrong with Clas.

This review is for Hutton Insulation, Thomastown VIC

verified email - 02 May 2014

I needed to buy new insulation for an extension to our house and this Co. offered great advice and very efficient service.

The person that answered my call (Dana) was able to answer all my questions, helped me put an order together then and there and I had quality, Australian made insulation on site the next day!

Brilliant service, great advice, quality products.

Approximate cost: $2,000

This review is for All The Right Moves, Melbourne VIC

verified email - 29 Oct 2013

We were in the position of having to move twice within three months due to a gap between selling our house and buying another house. As such we were hoping things worked out with All The Right Moves as so we would be able to use them for both moves.

Thanks to Danny and his crew, things went better than we could have ever expected. We were so happy that I booked them again a week later to do our office move!

Across all three moves we honestly could not have been happier. Danny has quality guys who really know their stuff. They are experienced, polite, always on time and always willing to do whatever it takes to get the job done.

I have used a few similar removal Co's in the past and none have come close. These guys are absolutely on their game!

We are using them again in a month to move a relative and will continue to recommend them to everyone who needs to get a move done.

Honestly, forget the rest, these guys are the best in the game!

Approximate cost: $97