Went there today and will never return. It is run down with no care to maintenance or cleanliness or safety. All 4 trampoline safety net doors were broken and kids could fall out. The toddler section child gate was constantly left open and did not spring close to keep the kids in.. the staff just walked by ignoring the open door. The baby change room light was broken, so the nappy change had to be done in semi darkness. Some video game consoles were not working. Left over food was not cleared from tables for over an hour. Staff were unfriendly. Play area matting was very dirty, not cleaned in a long time, I used a nappy wipe where my son dribbled and it came up black. Dining tables were against the toddler area fence, which meant toddlers could reach through and grab stuff potentially dangerous, ie a hot coffee. Bits of the castle wall outside at the front entrance had fallen off, unrepaired.. Says it all.