DioneM

I went to La Porchetta in Williamstown for lunch with my daughter & my friend & her daughter; I was starving. We ordered our food, I got digging into my Risotto dish, as I began eating the first few bites I saw a piece of HAIR in it... It completely turned me off as it was a black short curled up whispy type hair & coarse. It put me off my food & I didn't feel comfortable eating from that same dish, so I told the waitress what happened & she took my plate away in order to get me another. In the meantime the others sat eating their meals and so I had 2 just sit there n wait for my replacement dish. As I sat waiting, I took some chips off my daughters plate which was a kids meal and as I sat there pecking at her plate, I saw ANOTHER piece of HAIR similar to the first one but now in my daughters meal upon her chips; a Second strand of hair... I couldn't believe it! My meal came out & I accepted it being so hungry but I did indeed tell the waitress that I had found yet another HAIR in another dish/meal on that table. She apologized. Now after our meals were done, I expected some sort of discount on our bill because of the not one, but two hairs that were found in our food. I expressed this to a waiter that was serving us that we should get some sort of discount or the kids meal waived atleast. He went & spoke to the manager (who happened to be the girl waitress who I had complained to & who knew very well as she had delivered & taken the food away). He came back saying that the manager had approved a no charge on the chips in the kids meal which was like a $5-6.00 discount. I explained that this was barely much of a discount & that one of the meals should be waived, at least the kids meal! Because I requested this, she caved in & gave me what I wanted all the while being very rude about it. No apologies, no offerings, I had 2 ask, practically plead for the kids meal to be waived & she treated me as if I had no right in asking even after I had found not one but TWO strands of HAIR in 2 seperate dishes... she acted extremely rude! so Not a good impression at all; which is sad because I am normally a fan of La Porchetta but now definitely not the one in Williamstown!

I booked a carpert cleaning job over the telephone making sure I booked a time which was After dropping my kid off 2 school. It would've been 10am or 9.30am. The guy apparently came at 9am while I was doing school drop offs; when I got back home, I waited and waited & then ended up having 2 ring the company back in which they sent back the owners son 'Jason'? who arrived at my door with no greeting, no 'hello', no smile & quite obviously chewing gum... I was very friendly & invited him in, I proceeded to show him the carpet & areas in need of steam cleaning - he then quoted me a price over $100 which was much higher than the quote I got over the phone initially. I argued that that wasn't what I was told over the phone & why has it become more expensive? He proceeded to argue with me & declare that my carpet was 'dirty' & he couldn't guarantee that he would be able to remove the stains in the carpet. Even with no guarantee of a complete clean, he still charged me higher than the initial over the phone quote; when I argued or debated this, he then attempted to negotiate with me by lowering the price. What I disliked the most was his rude & blatent Attitude. He was extremely rude & in the end (after arguing with me & repeatedly proclaiming that it would cost because my carpet was dirty)... Isn't that the reason u call Carpet Cleaners in the 1st place? because your carpet is dirty!!! He then shared the assumption with me that "oh you wouldn't be happy, I know you wouldn't like the job I do", In the end He said to me 'your not going to like what I am about to do' and then he left! Walked out! No Apology for any misunderstanding, no goodbye... I have never felt so disrespected & been treated so rudely by any company before in my life. So Unfortunatly I do NOT recommend their services & I would never ever use JMEL Carpet Cleaning ever again! the guy who came (Jason) was extremely rude & didn't seem confident in his job / career ability / capabilities.

Belleza by Carmen offers a fantastic service! Service so good that I find myself going back to her everytime. Her eyelash extensions are amazing! Carmen is very friendly, down to earth & approachable making it easy & comfortable upon each visit. The atmosphere is relaxing & soothing & always smells so good! Amazing service, incredible value for money & excellent quality too! She basically offers almost every kind of skincare & beauty therapy service. No complaints & I definitely recommend her services :)