We had a new house completely fitted with aluminium shutters and some holland blinds, they look amazing and everyone who sees them is very impressed. They arrived right on time, the installer was great and we had no problems whatsoever during the whole process. We had built a new home and bought new furniture and fittings for the whole house - Classic Blinds was the only company who didn't make any mistakes with our order and the service was first class.

Approximate cost: $12500

We bought furniture from Lyall Buick Furniture, have no complaints about the quality, just the after sales service and administration. We never received our bar stools, as they had been missed on the order (ordered 6 months previously) and we would have had to wait another four months for the next delivery, so we cancelled them. The refund did not include the 1.5% credit card surcharge they had charged us on the payment originally. We had trouble putting a glass coffee table together (even the delivery guys who should have done it were stumped!) We rang them a number of times for assistance, they treated us like dummies. One of our recliners is difficult to work, so we have asked them to send someone to look at it, once again we felt like dummies for even phoning them with the problem. They said they will send someone as soon as they can to have a look at it. We are very happy with the quality of our furniture but feel that once everything has been delivered, they really couldn't care less.

Approximate cost: $7600