We had a bad experience with a groomer prior to finding Dog Overboard. So much so that we never wanted to leave our little Toy Poodle Lee-Lou with anyone ever again.
But Dog Overboard shed a totally different (& exceptional) light on the grooming experience. Lee-Lou is now groomed regularly there & she loves it. We pick her up happy & bouncy, with a sweet little bow in her hair.
We were recently at the RSPCA Million Paws Walk and were really touched when Lee-Lou's groomer Tenille recognised her and came over for a cuddle- talk about knowing your clients! Tenille obviously has such passion in her work as she does such a gorgeous job everytime and Lee-Lou adores her.
We have absolute trust in Dog Overboard. We will never go anywhere else