Reviews by Huynhl

This review is for Crystal Jade Restaurant, Melbourne VIC

verified email - 16 Jul 2023

Horrible service. They cancelled my booking and accused me of lying. I booked a table online for 12 for my mother’s 70th birthday on Saturday night. I confirmed by online booking system on Wednesday. They called me a few times and I missed their call during work hours. They didn’t leave me a voicemail message. I attempted to call back and didn’t get an answer but a machine generated message about being out of business hours. On Friday night they cancelled my booking and I called on Saturday morning. They told me that my booking was cancelled because I didn’t confirm and told me that they didn’t believe that I tried to call back because their phone lines are always open. No apology. Do not go here.

Special Offers