Threatened me with legal action for asking them to take responsibility for dying plants that I had not asked them to replant and for not doing the job discussed and requested (although I spent half an hour explaining in detail what was required and specified what to focus on). Instead they completed one quarter of what was agreed, decided to spend time on what I had specifically said not to focus on as it was easier to complete, and undertook replanting not requested, resulting in dying plants. The gardener yelled at me and hung up when I was providing feedback. Dr. Garden denied everything and did deduct the half hour of wasted time agreeing the work which was not completed. 100% customer satisfaction is a complete LIE and false advertising - and their only focus was on making excuses and blaming the customer - no focus on the quality of their work, just the 'time spent', even if it was not on completing the work agreed. I have used many gardeners and have never been treated like this or bullied or threatened. Very unprofessional.DO NOT USE - I found out the hard way! I have incurred double cost to get other gardeners to do the work they didn't complete and replace the dying plants.