It took 14 phone calls, one fax and many, many lost hours from work to not have my central heating fixed by Brivis. With every phone call I was told that someone would ring back within 24 hours - which didn't ever happen. After the initial week someone finally came to fix the unit, got paid - and it stopped working approximately 30 seconds after they left. To cut a long story short, I was lied to, given the run around by the customer service staff, ignored after writing a letter of complaint to the management (quite a polite one given that by that point I had been without heat for 6 weeks in the middle of winter), cut off at 5pm on the phone after waiting on hold for nearly 2 hours (it was Friday afternoon - obviously the weekend was of more interest), and eventually hit up for an entirely new motor as there was "a problem with that model". Given that the model had functioned perfectly well for 10 years prior to the first visit for an unrelated problem, I was unimpressed to then have to pay an additional cost that pretty much amounted to an entirely new heating unit! Even after sending the letter of complaint I was never contacted by anyone. To cap it all off, about a month after the unit was finally fixed, Carrier (who apparently own Brivis) sent me a survey form about their customer service and my experience with them! Too disgusted to even reply.

After the server decided to die, Bitronics not only fit the work into their busy schedule the same afternoon to help me out, but it was done so much less expensively than I had thought it would be. Friendly, reliable and knowledgeable - great job thanks, I will definitely use them again.

Originally went to Prompt Tax because they were conveniently located, but discovered how friendly, helpful and prompt they were when I got there. Have been using them for several years now and get nothing but good advice & great service - all year, not just at tax time.

Approximate cost: $95

Frank has so far built my 2 decks, concreted the drive, painted extensively, built a great shed, gardened, repaired windows, installed a timber lining board wall and many other minor repairs.

Approximate cost: $various

Very very helpful with clear explanations of trademarks and how to protect a business name. Every phone call, email and enquiry was responded to quickly and clearly. We thought getting a trademark would be difficult and expensive and it was just the opposite.