I was so impressed with the standard of customer service at this wonderful store. Diana went 'above and beyond' in customer service ... it's real home grown customer service like the good old days and trumps anything I've received in a high-end baby store. Diana was incredibly helpful, knowledgeable and friendly and made sure I walked away with exactly what I wanted ... I'm a very happy and satisfied customer! Although I'm moving overseas, I would certainly make the drive from Melbourne for the wonderful service and range of products. Thank you Diana and George.