Reviews by NyNy

This review is for Richtek Electrical and Plumbing, Perth WA

verified email - 06 May 2021

Never use their service they would take your money and walk away saying everything is fixed. When in fact the same issue that was suppose to be fixed has now started again. When you call them up to advise them of this, they are happy to send someone down to take a look but don't be surprised when they quote you to get it repaired.

THEY STATED IT'S A WHOLE DIFFERENT REPAIR!!!!

WHAT I DON'T GET IS THAT WHEN YOU SEND SOMEONE DOWN TO FIND THE CAUSE OF THE ISSUE HOW COME THIS WAS NOT PICKED UP THE FIRST TIME I CALLED.

CAUSE TO MY UNDERSTAND IS THAT WHEN I PAY TO HAVE SOMEONE TAKE A LOOK AT THE ISSUE AND FIND THE CAUSE OF IT !!! THAT THE PERSON HAS THROUGHLY CHECKED. WHICH I CAN SAY WAS NOT DONE IN THIS INSTEAD !!!!

ALSO DON'T CALL UP THE HEAD OFFICE AND TRY TO SPEAK TO THE MANGER AKA MARK (WHATEVER HIS NAME IS) HE WOULD NOT CARE AND STATED THAT THEY HAVE DONE THEIR JOB AND WOULD STILL NEED TO CHARGE ME.

NOW WHEN I STATED TO HIM (MARK) THAT NO YOU HAVE NOT BECAUSE IF YOU DID THEN THE ISSUE WOULD NOT REAPPEAR AGAIN. I ALSO STATED THAT I PAID ALL THIS FOR NOTHING AND THAT YOU NOW ARE GOING TO CHARGE ME AGAIN. HIS REPLY IT'S SOMETHING DIFFERENT NOW . SOMETHING DIFFERENT NOW OK WILL I SEE THE SAME ISSUE LEAKING AT THE SAME SPOT WHICH WAS SUPPOSED TO BE FIXED WHEN YOU GUY WALKED AWAY WITH MY MONEY.!!!!!

THEN HE (MARK) WENT ON THE EVEN QUESTION ME ABOUT HOW WOULD CHECKED THE CAUSE OF THIS ISSUE WHICH I REPLY "WELL MARK I WOULDN'T KNWO CAUSE I DON'T WORK IN THAT FIELD"!! HECK THE REASON I CALLED YOU FROM THE BEGINNING TO SORT THIS OUT BUT CLEARLY WE WEREN'T DOING YOUR JOB CORRECTLY.

DON'T KNWO WHY THEY ARE IN THE LINE OF WORK WHEN THEY CAN'T EVEN GET IT RIGHT AT THE START AND EXPECT YOU TO PAY MORE THE SECOND TIME AROUND.

DON'T BOTHER WITH THIS COMPANY ONLY GOING TO END UP PAYING MORE $$$$$$$ .

Approximate cost: $1000

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