Reviews by STSH

This review is for Carpet Call, Nunawading VIC

verified email - 28 Mar 2018

After order was done with Browns Plains store, they called, "no stock"
Back there again to chose another one then all done, installation will be 9 March 18
2 days prior we called, although they were the one who promised to call so we could come to finalise the payment, they asked us to call again the next day (1 day prior) then they confirm that installation will be cancelled as "no stock"
I said why no notification earlier as I had taken a day off from work, but the manager was the one vocal shouting to us and started to blame main office loganlea, head of operation, etc and said that not his business.
We then asked for refund but he could not guarantee we could get in full(???)
Finally installation done the following week, the quality of vinyl unbelievably poor and we had to pay more $ 300
from what we agreed.
Quoted cheap to trap you, useless company, hopeless management!! Don't worry about this company, you will regret!!! Having read a few reviews, we had similar experience!! Good reviews?? by who?? :):)

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