My air conditioning installation concluded today, and I couldn't be happier with Ezyair's service from start to finish.

I live in a 1950s double brick apartment block, so I was aware that installing a split system unit would be a challenge. From the very beginning, I received excellent service from Ho who explained their service clearly and thoroughly, and sent me a questionnaire to assist with the quoting process. Ho was very upfront about the cost (which was nothing, and no obligation too!), and this was particularly impressive when I saw the quote. Detailed and thorough, but most importantly, providing me with options.

Dan, who coordinated the work, contacted me when I was promised, and promptly responded to my text messages regarding the installation team's arrival. This delivered great peace of mind.

The installation team of Luke, Kush and Chris were fantastic. My installation had to be conducted over two Monday's, thanks to Melbourne's weather. They immediately noticed an issue with the switchboard, took a photo and liaised with Ho to get a variation to the quote. I was given a discount due to the last minute nature of the change, but as the full price was less than I thought it would be, I was doubly impressed by this generous gesture.

Luke, Kush and Chris worked diligently to get the outside and indoor units erected, and left the electrical wires in a safe and tidy state to be hooked up the following week.

Luke and Kush returned today, on time, cheerful, and again, conducted themselves so professionally. Their skills as electricians are impeccable, and I feel very lucky to have had such a great team working for me!

Thank you Ho, Dan, Luke, Kush and Chris and the rest of the Ezyair team! You're awesome!