Reviews by Zrew

This review is for Cat Camp, Port Melbourne VIC

verified email - 15 May 2017

After having previously bad experiences with another cattery we were dreading having to try a new one. However we were put instantly at ease when we visited Cat camp. The staff are obviously cat lovers, the site is modern and clean and the cages are enormous! The cats have plenty of room to roam and you can even bring their cat beds and toys from home to put in the enclosure with them.

We left our two cats with them for 10 days and were pleased to pick them up looking as happy, clean and relaxed as we left them, we could tell they had been well looked after and had not been stressed out by their stay.

Would highly recommend this place to anyone.

This review is for Hanrob Pet Hotels Sydney Airport, Mascot NSW

verified email - 12 May 2017

We initially had a positive experience leaving our cat with them for a short weekend but then had a terrible experience after leaving him with them for a 2 week stay. When we collected him the receptionist couldn't find him in the main cattery area and then went out the back and found him. What is out the back we'll never know!

Our cat that was handed back to us was a shadow of himself from when we dropped him off. He stank, was covered in cat litter and dust, had lost a lot of weight and to top it off had caught something there and need a course of antibiotics from the vet to recover. But worse of all his personality completely changed and he was very aggressive after being a very placid cat before the stay. He is now on at least a year long course of "anti-depressants" which the vet hopes will restore his previously sweet nature.

We tried calling Hanrob multiple times to find out what on earth they had done to him but were fobbed off and never found out. We still feel so guilty for leaving our cat with Hanrob, don't make the same mistake!

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