Reviews by a8de7b5b
Do not buy from Westpoint Hyundai in Indooroopilly. I placed an order for a brand new Hyinday i30 car with 3 months delivery time...
- I had to repeatedly chase them for updates and delivery dates;
- The fourth month in, I was told they don't have a car for me as the stocktake lost my order;
- Since my original car was unavailable and I required a car asap, they wanted to charge me a couple of hundred dollars extra for the wrong color car or the right color but a model up for $2200 extra! Both with an additional 1 1/2 months waiting period;
- They could not guarantee I could get the car we originally agreed on if they would order it again, which would take an additional 3 months;
- After getting out of the contract, even the deposit was delayed (was promised 7-10 days) and I had to follow up on it two weeks later, and;
- The delay cost me a lot in registration and maintenance on my current old malfunctioning car.
Very arduous and disappointing experience. Poor management and communication, lack of responsibility, dishonesty, and unsatisfactory customer service. Went to a different dealer where there was no problem ordering my intended car with a guaranteed delivery.
Approximate cost: $29000