Reviews by aa2d52ea

This review is for Kim Sun Young Hair Design, Strathfield NSW

verified email - 27 Nov 2023

Horrible service. avoid this place at all cost.

I went in for a few dark high lights and the person attending gave me orange highlights. The service was super poor. I booked an appointment and had to wait 40 mins till my turn. I saw people who came after me without appointments serviced first. The person looking after me did the worst highlights and took chunk of hair without doing it finely with comb. She was not gentle with my hair and kept pulling it with her comb which was super painful.She attended atleast 5 other haircuts while my hair was being treated and I had to keep asking for her. She never checked my hair during the process. I had a bad feeling and should have just left, but I couldn't with bleach on my hair. She charged me a ridiculous amount of money - almost 600 - and now I have to spend another fortune at another hair dresser to get it corrected as I cannot trust them. I was so drained after 4 hours on the seat that i couldn't argue and accepted the hair as they were. Horrible horrible service. English is a big problem as no one follows it or understands it

Approximate cost: $600

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