First two photos of hair done by Annette du Toit at JT’s Belmont. Paid $240. Cried in the chair as it looked like a botched home job. I was told that my hair is just not meant to be that blonde. Was advised (in a very condescending tone) that it could not be lifted any more than what it has and that I will loose my hair if she did another application. Offered to do a tone to go darker (which I did not want) so I left. Took me a few days to think about it and decided that it was not acceptable and she had to fix it. Called and made an appointment. Morning of the appointment she phoned to advise that she is not prepared to bleach and that the only option I have is to go dark. I was very worried about going back and thought it best to get a second opinion. Went to Reno’s in Booragoon and got it fixed (last photo) with half a head of foils and as blonde as my heart desires. Requested a refund from JT’s but they refused!

Approximate cost: $240