ajb

#7 in Middle Park VIC

Reviews by ajb

This review is for GSR Cleaning Services, Melbourne VIC

verified email - 02 Oct 2016

I used this service for more than two years after good reviews on Womo. Initially my cleaner was conscientious and good. She moved on and I got someone else. Over time, the standard just got worse and worse. I put up with it for a while, then I started to suspect my cleaner wasn't putting in enough time to do the job. I was paying $118.80 for a three bedroom house. It was hard for me to monitor my cleaner's hours, but eventually I was able to verify that on one visit he did no more than 2.25 hours which works out to more than $50 per hour. When I complained, they offered me a one third discount on one clean, refused to fix the poor job and argued about the quality and time spent on the clean, saying the cleaner didn't agree with my complaint! They also argued that I was paying for the job to be done, not the time spent. The fact that the cleaner hasn't done the job because it isn't possible to clean a 3 bedroom house in 2 hours didn't seem to rate with them. Appalling service, management had no capacity to handle a customer complaint and sided with a cleaner who had been cheating me for months.

Approximate cost: $120

This review is for Furnitec, Ascot Vale VIC

verified email - 23 Feb 2014

I had Furnitec repair a sofa with a broken frame two days ago. They responded to my inquiry promptly and came when they said they would. They actually repaired the sofa frame on the spot in less than an hour. The technician was helpful and even vacuumed up any mess at the end. I thought the price was very reasonable and was thrilled to have the repair done on the spot without the need for the sofa to be taken off site for weeks.

Approximate cost: $200

This review is for Healthscope Pathology, Albert Park VIC

verified email - 21 Jan 2014

This pathology centre will make an appointment for your test. I went in January 2014 for a 2 hour glucose tolerance test and they were fantastic. I skipped the queue because I had made an appointment, the staff were very professional and really personable. They even checked in on me regularly to confirm I wasn't too nauseous and offered me water while I waited. They will accept any provider's pathology form too and they bulk billed me at my doctor's request. Very happy.

This review is for Blindsonline.com.au, Narre Warren VIC

verified email - 16 Jan 2014

We went out to the showroom to look at the product and were happy so we placed an order. Being a bit of a princess, and incapable of measuring anything, I opted to get Blinds Online to come to my home to measure, which was lucky because I had got it wrong, and then a representative came to fit the blinds as I can't use power tools either. There were extra costs for these services, but they were well worth it and the cost was still much less than outfits like Spotlight.

We ordered the actual blinds online. The process was simple and well designed and their staff were very happy to help, even checking my order for me to ensure I entered the measurements correctly. The sample packs were really useful too.

We are so happy with the blinds. They have made an amazing difference to our large kitchen area in terms of how much the room heats up on hot days and improved the overall look of the windows. I can't believe the difference it has made to the whole house. The standard of service we received from all the staff was exemplary. Nothing was too much trouble, everyone was very personable, willing to give advice when asked and generally helpful and kept us fully informed of the progress of our order. Everything arrived on schedule with no hitches. The installer was also pleasant and helpful and astoundingly quick at installation. I would highly recommend.

Approximate cost: $800