I live in WA and have a top brand coffee machine that unfortunately has a long history of warranty repairs done by other repair companies and recently at close to the end of the warranty period it played up again - this time it went to Bravo Repair centre in NSW - a long way from WA but well worth it. They were courteous, very knowledgeable and sympathetic with my issues. The service they provided was spot on- I am very , very glad I had Bravo address the problem machine.
I strongly recommend Bravo to anyone who has spent big money for a top brand machine expecting good reliability and performance only to find it has problems. I would expect issues with cheap machines and firmly believe that you only get what you pay for.
Modern fully automatic coffee machines are complicated so they need quality technicians to repair them and that's what Bravo supplies.
If you own a Porsche or BMW would you take it to the local garage for repairs ? I hope not! You would take it to the specialists.
So if you need quality repairs then don't just take your machine to the nearest repair centre - send it to Bravo.
Forget the rest - choose the best!
Alan Duncan