Temple & Webster have the worst customer service I've ever experienced. DO NOT BUY FROM THEM. If you need to call them they will make you wait on hold for 20 mins before hanging up on you. It is nearly impossible to get a hold of their customer service reps. DO NOT BUY THE EXTRA DELIVERY COVERAGE. This is a scam. They will not do anything extra if you pay this money, nor will they even take your call.