Reviews by alank647

This review is for Shamrock Roofing Company VIC Pty Ltd, Seaford VIC

verified email - 21 Aug 2017

Unprofessional and waste of time.
Signed contract and handed over thousands of dollars deposit after being told should be only a few weeks to start job.
No communication for 51 days(90 day contract), decided to email company for update- waited 10 days without reply before phoning.
Finally spoke to [redacted name], said he would call back a couple of days later to discuss start date, never heard back.
Received generic email after 76 days from start of contract advising delay, and [redacted name] would contact us – never happened.
Did not trust their word now, had to wait 90 days for contract to finish otherwise I would forfeit the deposit.

Felt trapped that company would not do job but would lose deposit if I went elsewhere to actually have roof repaired.
Did not seem interested in starting the works or speaking with the customer while holding their money.
Received deposit refund back promptly after sending message when contract expired.
Sent complaint to management shortly after, over month now and no response.

-No communication, $$$ lighter for 90 days, and no new roof
Very disappointed, start again….

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