Reviews by alexb835

This review is for AMovers, Clayton VIC

verified email - 13 Feb 2016

I would not recommend Amovers after our experience with them.

Our truck was booked for arrival between 2 and 4 in the afternoon. We received a call at noon letting us know that they were running behind schedule and that they would be "a bit late." We waited, and waited.... and waited some more.
Calls to their virtual secretary for updates went unreturned. The truck eventually arrived at 6:30 in the evening, and time we could have spent making trips between locations were instead spent waiting for two blokes and a truck to turn up.

The attitude of the removalists was also poor. When they scuffed a piece of antique furniture, it is not acceptable to say that "there are marks on it anyway." When they scratched paint off our walls, I am not interested in getting "his mate who's a painter" to fix it up. Lastly, I expect that when a deposit is paid, that amount is to be subtracted from the total price.

While I understand that especially with removalists, schedules can change and items can be damaged, but the lack of communication, and lack of care but their employees left a very poor taste in our mouth. The only positive thing I can say is that they were cheap, as the saying goes, but if you pay peanuts...

Approximate cost: $300

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