In my opinion, their customer support is a joke (a really bad one). I contacted IKEA (removed name) to say that I can’t collect my order #194140116 today because I am sick, and they told me that they would cancel my order?! and, if I want buy from them I should do all the purchasing process again. Really? What type of business is this. The person also said that I am welcome to raise complaints?!

Approximate cost: $699