Reviews by alexh7

This review is for Vince La Rocca Professional Eyecare, Frankston VIC

verified email - 02 Jun 2012

Needing new glasses, I returned to this business after being happy with it in the past. I'm glad I did. Sometimes it's when things don't work out first time that you learn whether a commitment to customer service is for real or not. One lens in the new pair of glasses wasn't right; when I went back to say so, there was no fuss at all; a second eye test was done, and the lens replaced - at no charge. It still wasn't right; they worked in with my eye specialist to get the right metrics for my eye and provided a third eye test and lens - again, without fuss or charge. They were great, and I recommend them highly.

Approximate cost: $500