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Crane Funerals are truly sensitive and professional at such a difficult time. They all made the entire funeral process so much easier than we had experienced in the past from other Companies. A big thank you from our family to the whole team.
Our father had the exact service he would've wanted. Kelly and Damian were compassionate and understanding during a sad and difficult time for our family. We wouldn't hesitate recommending Crane Funerals to anyone in need.
My family had to say goodbye to our dear mother recently.
The care, respect and professional service was amazing. A big thank you to Crane Funerals who made everything go off without a hitch. The respect and dignity our mother and us were shown was much appreciated. Thoroughly recommend Crane Funerals.
I cannot thank Damian enough. From the minute we met him
we new we were in good hands. Everyone involved was extremely respectful and helpful when dealing with all of our requests and needs. Crane Funerals knew when to lead the arrangements / situation, and when to allow us some more space, I could not recommend Crane Funerals highly enough.
From my first conversation and meeting the team who came to collect my Dad I found the everyone to be compassionate, thoughtful and professional to liaise with. I'd highly recommend Damian and the team at Crane Funerals.
Crane Funerals are providing a caring and genuine voice to help me through the process. Upfront and honest with costs, trustworthy and professional. Pleased that I have chosen them. Thank you.
Crane Funerals helped us recently with our sister’s funeral arrangements. Damian’s wonderful personal service and attention to detail ensured everything went off just as we hoped for. We know we couldn’t have received the same level of care from one of the large funeral homes, and we were so pleased we decided on Crane Funerals. The small Company personal touch combined with Damian's long experience in funerals made the day a special memory for us.
So easy to deal with. High quality care, empathy and easy communication, no hidden costs unlike some of the bigger groups.
We would definitely recommend Crane Funerals to friends and family.
Our Dad only ever wanted a cremation without a "funeral service" as such. We wanted to stick with his wishes although it was a little bit difficult to forego a traditional farewell. Crane Funerals suggested we could write letters to our Dad, and the Grandkids drew some paintings etc, and we were able to get them into the coffin with Dad as our personal farewell to him. The staff who assisted us were all amazing, and made a difficult time a bit easier to bear. Highly recommended.
Approximate cost: $3000
The team at Crane Funerals helped us recently celebrate our Mum's long life with a small intimate funeral at Lilydale Cemetery. Damian arranged everything just as we wanted. From picking Mum up, to allowing us the time to make decisions, and then delivering everything perfectly on the day, all the staff were so supporting and we would highly recommend Crane Funerals.
Approximate cost: $8000
I would definitely recommend Crane Funeral services. Damien and his team were extremely professional, very caring and delivered a beautiful service for my dad.
Thank you Damien.
Damian and Crane Funerals were amazing. They listened to what I wanted and provided exactly that in a most caring and professional way. At a time like this you want a company to listen to you and not "sway" you into unnecessary costs. Highly recommend them.
Damian and his team were amazing. Very professional as well as very caring for the needs of the family. They answered all our questions promptly and efficiently and the funeral service ran exactly how the family wanted. We couldn't be more at peace and reassured with their service and professionalism. Thank you very much for all you did for us.
Great caring service. Crane Funerals delivered a lovely service recently for our son who was taken from us suddenly in an accident. Damian arranged everything regarding the TAC funeral paperwork etc, and the service was excellent before, at, and after the funeral. Highly recommended for service and care - Crane Funerals handle everything with simplicity, straightforward advice and terrific customer service.
Recently we had a sudden loss in our family with a vehicle accident. It was one of the most difficult times we have ever faced. We were advised that there was TAC funeral coverage that we could apply for, but we weren't sure of how to do everything, especially given our grief clouding our minds. We contacted a few funeral directors and Damian and Crane Funerals was our choice. Everything from the start was made as easy as possible, and they handled the whole TAC funeral application for us. My brothers funeral was exactly as we wished, and nothing was too much trouble for Crane Funerals - they made it simple and it was just so beautiful on the day.
Kindness, compassion, courtesy. Nothing was too difficult. Everything we wanted was arranged and nothing we didn’t want was pushed. Great value for a great service in difficult times. Thank you Damian.
Damian went over & above in his attention to detail from start to end. Processes were streamlined & smooth at such a sad time for our family. Without a doubt, I would recommend Crane Funerals if you are after that personal touch.
Damian was excellent.We would highly recommend Damian and Crane Funerals. Damian was very supportive and caring, which helped us manage this very difficult time. He was understanding and went out of his way to help us with all our requests. Damian was compassionate and kind. We really appreciated everything he did. There was follow-up after the funeral and this was a nice touch.
we had prepaid for my fathers funeral. The costs were very reasonable, One phone call to Damian and the wheels were set in motion, He was very understanding and patient with us as we tried to put together content for the Service which was to be live streamed due to Covid restrictions.
He was available to chat at any time of the day and the Service went well despite the obstacles.
Crane Funerals has looked after both of our parents funerals and I have no hesitation recommending them to anybody.
We highly recommend Damian at Crane Funerals. Damian was very supportive and provided step by step guidance at a very emotional time. Damian made everything easy and was available at any time and communicated at all times. We were comfortable with Damian and grateful of his professionalism. Highly recommended.
Damian was amazing – he was so attentive, organised and supportive during this time. No question was too big or too small and he was so accommodating. Extremely professional and explained everything in detail. Thank you Damian for making this very difficult time just a little more easier.
Damian was absolutely wonderful in his guidance and support at this difficult time. I felt I knew what was going on every step of the way from the time I initially contacted him to the actual day of the funeral. His team were also lovely and very respectful. I would highly recommend Crane Funerals when the need arises and would use them again without hesitation.
If we could add more stars we would.
We recently found ourselves looking for Funeral Directors for my Dad's Funeral. We went to the big names but we didn't feel a connection. We met with Damian and felt instantly that Crane Funerals would be the right people. Damian was so genuine and listened to everything that we said with patience and sincerity.
The service was a continuation of this. At no time did Crane take over, they were there when we needed them and then blended into the background when we didn't. Having been to many Funeral services where the Directors are quite prominent during the service, the way Crane Funeral handled our service was exactly what we were looking for. I'm not sure whether other Funeral Directors follow up after the service but Damian certainly did.
We had a few requests after the Funeral and Damian was more than happy to help us. As difficult as the day was, my Dad would have loved his Farewell and we say thanks to Crane for getting us through one of the many difficult stages of losing someone.
Thank you Crane Funerals.
Thank you to Damian for your support and understanding at a very difficult time. We were able to choose our own path without pressure. We chose an unattended cremation and a simple family memorial where only family members spoke. Thank you again for your assistance.
We prepaid for my parents funerals 2 years ago. We chose Cranes based on reviews, and after meeting Damien when he came to discuss options at my parents house.
When mum passed away recently we called Damien and it was so reassuring to have him advising us and taking care of arrangements at a very difficult time. He was so patient and helpful in coordinating things and consulted us all the way. He was contactable at any time of the day and responded to calls and messages. The service went so well and the respect shown by Damien and his team was so appreciated. Financially there was no surprises. My family would recommend Cranes wholeheartedly.
We attended an RSL Service held by Crane Funerals recently. Everything on the day was done with the utmost respect and professionalism. Their personal service and attention to detail was amazing. Our whole family was so appreciative of the care and support shown by Crane Funerals. They made the whole situation so much easier to deal with, and gave us a beautiful sendoff for our loved one, with everything exactly as we wished for and had discussed. I wouldn't hesitate recommending them for any DVA / RSL funeral, or any funeral at all. Thank you all again so much.
As you are sitting here reading this, you may be wondering how on Earth to cope with a death in your family too. This is the position my family found ourselves in when we lost our sister. We still think of how much peace of mind we lost finding it so hard to make a decision. Imagine how much easier it is, and how much better you’ll feel when you find a Funeral Director who just gets it. We hadn’t been to a lot of funerals as a family, but could see that there were a lot of options available. My mother feels that you get what you pay for, and we were leaning towards a large well known Company we’d been referred to. That was when we happened across Crane Funerals. We were so glad we made the call. From the first contact the team helped us so much. They spent the time to get to know us and we knew they genuinely felt for our situation. We didn’t feel this same ‘connection’ with the larger Company we talked to, which really was important to us. Although we hadn’t heard of Crane Funerals before using their services, we were so glad we did. In the event of needing more funeral assistance in the future, our family will not hesitate to use Crane Funerals.
Approximate cost: $7000
My brother died recently. His passing was sudden and very difficult for us. Crane Funerals helped us arrange his funeral. Many people are confused and just lost when it comes to arranging a funeral. Damian and his team made things so much easier to understand and handle. The funeral and burial on the day was just as we asked for. The music, the booklets, and the Celebrant Crane Funerals chose was great for our family too. Loss is very hard - the choice of funeral director is easy - we wouldn’t use anyone but Crane Funerals after how much they helped us. Crane Funerals helped us arrange all the grave/burial details and costs also.
Approximate cost: $11500
My wife and I have attended a couple of Services with Crane Funerals as the funeral director. We have felt their care and service is wonderful. A more celebratory experience. Historically tending to use Corporate Companies, we were very impressed with Crane Funerals approach to bereaved families, and all who attend the funeral. In fact, all they did was first rate - nothing lacking at all. Crane Funerals will be arranging our pre-paid funerals soon. We want to make sure we too can be sent off as we would like to be. We thoroughly recommend this Company to anyone who has suffered a loss; or if preparing for your own farewell.
Approximate cost: $6500
My wife and I have attended a couple of Services with Crane Funerals as the funeral director. We have felt their care and service is wonderful. A more celebratory experience. Historically tending to use Corporate Companies, we were very impressed with Crane Funerals approach to bereaved families, and all who attend the funeral. In fact, all they did was first rate - nothing lacking at all. Crane Funerals are arranging our pre-paid funerals soon. We want to make sure we too can be sent off as we would like to be. We thoroughly recommend this Company to anyone who has suffered a loss; or if preparing for your own farewell.