My experience with Motorserve Kotara was excellent!
My car had overheated in traffic and needed a new radiator and thermostat. At my request I was referred to the NRMA garage. Thank you Peter! ... NRMA Roadside Assist 816.
Trust is precious and at every stage I felt confident that my car was being well looked after.
Words such as professional and efficient come to mind. (There were many clients and cars to deal with.)
Also important ... I found the staff were approachable, patient and communicative even though they were very busy.
I did not meet the workshop team who were working on the cars but there was an air of serious commitment to service.
My thanks to George and Layton in the office, and Zoe on the switchboard. They took so much of the anxiety away from my problem and my 10 year old car is like new.
Alison