Reviews by allanm318

This review is for Keema Automotive Group, Mount Gravatt QLD

verified email - 25 Oct 2023

My wife paid $22k asking price for an older model vehicle (2013) after being told that she didn't need to get a vehicle inspection done on the vehicle as the dealership warranted their vehicles. Discovered the touch screen didn't work within 3 months and after an unpleasant conversation with a rude receptionist was told that radios aren't covered under warranty - the touch screen is faulty not the radio unit and the unit contols maps and is linked to the reverse camera. The touch screen not working impacts the controls and the service manager Dave Carroll has taken over 4 months wasting her time making her get quotes for unsuitable replacements through SuperCheap and other places while Keema still sends her promotional emails about getting $1000 fuel vouchers if she purchases another vehicle from them - the quote they got for the replacement part was a little over this and after getting other quotes in her own time he can't even be bothered to respond. He had also reportedly dodged calls from the car dealership he commissioned to diagnose the vehicle. Keema rip people off and then ignore the warranties their sales staff commit to at the time of sale. Don't trust them especially Dave Carroll or Joachim

Approximate cost: $22000

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