Reviews by amitm340

This review is for The Good Guys, Cranbourne VIC

verified email - 28 Oct 2022

CHEATS!
I bought a 250$ galaxy a7 from them. The sales guys gave me an impression that he is selling me insurance. I even asked him if i have to pay excess. He said no excess. If anything happens just bring it back they’ll replace it on the spot.
Only mention he made that i shouldn’t hit a cricket ball on it when i mentioned to him that I’m buying it for on field usage. Throughout my conversation he gave me an impression that I’m buying insurance similar to what we get for phone. If he didn’t say that i would have not got that cover from them. What good is it to spend 50$ extra if it’s not going to cover most common problem with tablets and phones?? I always get insurance for my phone for this reason. For the first time i had to use it. When the time came i couldn’t!

Unfortunately i dropped my tablet within a week in my drive way. When i went in for replacement they said their excess warranty doesn’t cover it! When i mentioned my conversation with sales rep to this dude he mentions i should have read terms and conditions. So based on his statement even he thinks i shouldn’t trust what his sales rep says in the store.

Now I’m stuck with 300$ brick. I will never recommend this shop to anyone. Thieves!

Approximate cost: $300

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