We will never use them again and after our first experience of leaving our 5 months old cocker spaniel "Bailey" with them for 3 nights, we will in future be paying another $15 a day for a home minder to ensure he doesn't get kennel cough and that we have the peace of mind that he is getting care and attention. You know the worst examples you see pilloried on A current affairs programs of old age-care homes where they're all smiles at the shop front and promises of individual care and love and then mistreated and ignored once you've paid your money, signed an indemnity and driven away? Cottage Kennels is the "Aveo" equivalent of pet-care. Avoid them if you care about your pet.