Reviews by andreyi328

This review is for Paceway Mitsubishi, Osborne Park WA

verified email - 17 Aug 2021

Terrible experience with their service department! Stay away from these guys!!!
- Had to take my car there 6 times for the same warranty claim. They tell you it is all fixed, you turn up and nothing has been done.
- Forget about calling service department, they never pick up the phone, had to go there physically to get an update on the progress
- Do not believe their timelines, I've been told that the car will be ready in half a day, instead got it back in 4 days. They only bothered to call me and advise on the delay at the end of the second day.
- At the end, when finally fixed, they left all the rubbish in the car (empty cardboard boxes, old parts they've changed) + one of the interior panels was literally hanging on a seat belt, they took it off and couldn't be bothered to put it back on.
- Special mention to their service manager, who didn't even apologize, after I've pointed out all the f@ck ups and disappointing experience. Just turned around and walked away.

BY FAR THE WORST DEALERSHIP IN PERTH!

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