We recently moved into our new home that is managed by Leah Jay Belmont.

Having dealt with multiple real estates in the past, Leah Jay is the worst of them all! Treating tenants as inferior time-consuming "have-to-deal-withs", i might say.

Any maintenance request has to be announced by filling out forms online, with poor telephone feedback for urgent matters. For example, we have a big bee hive in our front yard, very close to the house. They are super active, and could attack easily. But as the hive is "not attached to the house" (?) , our manager wasn't so fussed on doing something about it.

Apparently there's no possibility for fixing /altering/upgrading the rental property even if offered to pay for the same. Like replacing outdated and poor functional lighting in the main room. It seems to be too much of an effort to contact the owner (for such a minor issue, why bother....)

We never met our property manager, although trying to reach her several times. She must be a busy lady (or is it pure job arrogance?)

We never had any dramas with real estates in the past, and our property managers were (mostly) professional, friendly and helpful. Leah Jay is the first Real painful agency we have to deal with now.

Our first weeks rent had to be payed by money order where fees apply. Rent can only be payed by bpay.

No friendly word. No service. No people skills. Nothing beyond their bureaucracy basics.

Stay away if you can!