I was fitted for a pair of boots for my birthday in May and told they'd take two weeks. I was finally called in to try them on in the final week of July to find that nothing had been done and the calf measurement was the same, therefore the boot didn't fit and was unbearable.
I'm not questioning the quality or how good it is to have locally made, but the customer service and level of communication was appalling.

Approximate cost: $450