Why do we feel like we can't tell hairdressers that we don't like our hair cuts? At Craig Roberts salon, its because of the condescending way a particular hair dresser treats his customers. I had a disappointing experience when I visited this salon. I arrived at the salon with pictures of what I wanted. When the hairdresser cut my hair I asked (politely of course) for a little more off the length. The hairdresser did so then handed me over to an assistant (without telling me the hair cut was finished or asking me if I was happy with the haircut). My hair still did not look as I wanted - there were no layers and I did not like the fringe so I asked the assistant if my hair could be layered and the fringe made a little shorter. The original hairdresser then very begrudgingly made a few sips (5 minutes attention at the most) and sarcastically told me he was so glad I bought the photos in. It was very clear that my requests were unappreciated and I ended up without the layers. To my surprise, when I went to pay was asked to pay $22 more than I was quoted. When I inquired about the increased cost I was told that I was being charged for a 'restyle' because I had asked for some adjustments (which, as I said, were not properly followed through on.) I told the hairdresser that I was quoted $77 dollars and did not think it was fair to up the price without advising me. "Just give me the money" was the hairdresser's response. I responded by saying that I would prefer to pay the price I was quoted to which I was told I had been at the salon for an hour and a half (of whichI spent 30 minutes waiting, 30 minutes shampooing/ blowdrying and only about 30 minutes with the hairdresser) and asked; "Are you telling me my work not worth $99?". I'll leave that for you to decide.

For the record, I stuck to my guns (politely) and paid the originally quoted $77. After payment the hairdresser ceremoniously deleted me from client data base.

Approximate cost: $77-99