My elderly mother (90) was not able to go shopping because of a hand injury , I contacted the grocery shops in Toronto to see if any of them do deliveries, Well none of them deliver. I spoke to the assistant Manager Nigel of woollies in Toronto and after explaining my mums situation told me to have her contact him to see what they could do for her.
My mum called me the next day and told me that she contacted Nigel and gave him a list of the groceries he needed and he delivered them the next day personally , as as I live in a two story home he carried them up to my front door.
Nigel went beyond what a assistant managers duties are and on behalf of my mum and I, I want to thank him for all of his assistance .This is truly customer service that you only get in country areas. All i can say is support woollies stores in Toronto.