I am glad I didn't proceed with the development of my online store with sites and stores.

After paying the initial deposit. Discovered additional cost not mentioned over the phone consultations.

Be aware no cooling off periods is offered. Despite notifying them within 24hours of paying.
$97 + GST was kept from my deposit for doing nothing at all, For so called "administrative fees"

If decide to work with sites and stores. I would advise double checking everything little detail with a fine tooth comb. They only disclose information when prompted.

Also the Terms and conditions intentionally are hidden. It's displayed on a separate link. Which directs you back to their website. However you can not view as you are unable to navigate through their website.

AVOID THIS COMPANY AT ALL COST!

If you value your belongings,

I booked an interstate move from Sydney with oz cheap removals.
I initially secured the booking for a Saturday, after I paid a deposit was told they don't have drivers available Saturday earliest the can do is the following Tuesday.

It seemed like they did a good job, I even tipped them.

I wasn't until the next day I was able to assess the damage.

I own a delta king storage couch purchased from king furniture.

The guys somehow broke the hydraulics on one of the couch, it opens but doesn't close any more, lost a candlelabra stand, lost some boxes and the navy blankets they use to cover my furniture left dye marks on my white entertainment unit.

Insurance protection for lost or damaged items was included in the the price they quoted me.

I complained to them about it, was told the feedback form/jobsheet (As they refer to it as), that I was asked to fill out had an indemnity clause in it which wavers the insurance protection & that the drivers said my couch was already broken before leaving Sydney which is a blatant lie.

I disputed this as the divers misrepresented the form. They finally agreed to send someone to inspect the couch & pay for the repairs.

Each day we scheduled a time they kept canceling, & on the phone agreed to send me a copy of the jobsheet I filled out and never send!

I have lodged a complaint with the fair trading.

Their prices may be affordable but they're are very careless! Save yourself the trouble & choose an Australian company who actually operate lawfully.

Approximate cost: $930