I've used John at AUSDOG 20 years ago with my first dog Eddie a Labrador puppy and from that moment I trusted John 100% I have called upon him again with my rescue dog Tina a Border Collie x Kelpie who came with lots of baggage, John again used his expertise to help sort out the problems. His ability to understand dogs and educate people is truly outstanding. Anyone who follows John's advice will have success Yes he is straightforward but he is absolutely honest for the right reasons.