Reviews by arunp257

This review is for Move 4 Cheap, Mill Park VIC

verified email - 11 Apr 2017

If only there was an option to rate it -5.

You must be someone who is now looking to move interstate and searching the web for a cheap and best movers.. so ended up here reading review. I know what you are looking for as I was in the same states few weeks back and chose these guys. The biggest mistake I did.

Trust me these guys are definitely cheap but not the best.
If you are a person who does not have any costly furnitures and not worried of delays and u professionalism then go ahead this service suits. But if not... My sincere advice please go with a another service. As the difference in cost between this service and the best best one is not worth the stress and hassles.

On paper and call these guys seemed so professional so I went ahead with their service through findamover.com. everything seemed fine until the moving day... On the moving day the movers were 5 hrs late. In a unforseen event this delay is fine..But the reason they gave me was that they are picking up another customer. What is strange is why can they plan it ahead or at least not promise me a time. This caused so much trouble for me in terms of end of leases arrangements that I made before moving interstate. Worst of all they did not even have the courtesy to apologise. Later after arriving 5hrs late the moving guys were so unprofessional and expected me to move and help them... I was not really sure what is the norm as I was told that everything would be done by them. It took them a 4 hrs to just load everything into the truck.this was after me insisting multiple times that I had to start my journey to Melbourne early as I had a 8 month old baby.

And most important do not take their cot dismantle assembling​ service. First of all they are not experienced in and they do a [redacted offensive language] work breaking and leaving back screws and nuts. I had to run behind them to secure all those. I regret ability this service as I could have dismantled and assembled my bed. All that we wanted was a hassle free move as this was our first move interstate and had a 8 month old baby. I should have gone with other services which were a little expensive.i now realise what that additional $woudl have got me... A better experience with no strees.

Above all the customer care ([redacted name]) he is the worst.. I had no help or assistance whatsoever for any of my complaints. All that they care was only until I paid my booking deposit. All sweetness and professionalism ended after that. A consistent answer for all my concerns was "did you read the terms and conditions". Which I did a several times ( a lame 10 bullet points ).

Overall this is a pathetic service. My sincere advice is don't hesitate to pay a little more and get another service provider.

Timeliness - 0
Movers behavior - 1
Customer care and complaints - 1
Handling furnitures -2
Cost - 4

You choose what you prefer.

Approximate cost: $1600

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