Reviews by ashleyb144

This review is for Dangerfield, Adelaide SA

verified email - 24 Jan 2022

Dangerfield online has to be the worst online ordering experience of my life! I bought 4 items on the 3rd of January and I got 2 of them confirmed and sent separately? Then my free mask that came with the order also came separately so 3 packages so far which was annoying… TWO weeks later I get an email with a credit saying one of my items isn’t available, why am I finding out TWO weeks later? THREE weeks later I get yet another email with a credit saying the item that I did the whole order for isn’t available now? THREE WEEKS LATER. After I’ve paid and been waiting! The customer service online isn’t helpful at all, they didn’t even respond to my last email with questions. I just tried calling them and I don’t know why I expected competency there but of course, no answer. I now have items that I can’t wear because they go with the main item that I find out THREE WEEKS LATER that I can’t have now. Why have it on the site to buy if they have to “source” all items, they’re selling things to people without even knowing they have the stock!? It’s such a stupid system.
I already wasn’t a fan because of their weird cuts to clothing, nothing fits correctly I noticed, I’m wide and things still gape in the back, where are they getting their measurements from?
This is the end of my purchasing from Dangerfield now. I can’t deal with the online customer service and the flawed online ordering system. Terrible.

Approximate cost: $110

Special Offers