The fact that there isn't a public reviews page/tab on this company's Facebook page should be a give away that there are dissatisfied customers out there. The company will only post positive reviews to their wall and thus has control over the content.

The cleaner rolled up, then promptly went for smoko down the shops. His machine leaked water all over my floorboards and the job was poorly and patchily done - you could see where he hadn't cleaned as it was dry. He pulled the machine around the house with all the cables/cords dragging along my walls and knocking things over. He then dragged the cords/cables through a closing door with the result that my freshly painted door got marked/scratched and with all the water on the floor, my phone charger that was on the floor ceased to work as it got water damaged.

He was insistent upon cash being paid so clearly some dodgy practices going on.

No apologies from the [redacted due to personal identifier], granted he did send someone to redo the job but no apologies or recompense for damaging my door or my charger. When the second person came to redo the job the water was still black so it wasn't done completely in the first instance.

I am happy to pay for services rendered but am not happy when I have to pay to fix/replace things as a result of said service being rendered.