An additional charge taken from my account without adequate notice or proper explanation! Weight and dimension of package were correct, yet they took an extra 30% on top of the original fee. Scam artists that under quote to get business and then charge an additional fee later on! Avoid and go with a reputable courier!

In mediation Transdirect responded with the usual...sorry for the bad experience etc. They then fell into what seems to be typical pattern where they say there were differences between the dimensions given and their measurements. These differences are likely known soon after collection, but they take weeks to inform you, don't give you a chance to respond and simultaneously debit your account with an additional charge.

It would appear the approach is to underquote to win business and then sneak a stealth charge at a later date to make the margin up! Many similar reviews we can't all be wrong!!!

Think twice before dealing with these con artists! Stick to reputable freight companies!

Approximate cost: $250