I live in a regional area, I called Frankies upon finding them via Google, to discuss a new head unit for my vehicle. I explained I needed it only to connect via USB to my Apple phone to play music, and to listen to radio. I was recommended a specific Pioneer unit. I purchased the unit and had it installed at a local auto electrician. I was horrified to find out that the head unit didn't support Apple phones. After much back and forth I purchased a replacement head unit, but then Frankies changed their mind and refused to take back the original which they'd wrongly recommended. It's been the worst customer experience of my life, I'll never go back and would encourage others to avoid them.

Approximate cost: $350