Reviews by billp305

This review is for Mr Muffler, Lilydale VIC

verified email - 18 Jan 2016

All I wanted was a RWC for an almost new car - Mr Muffler Lilydale re-fitted an exhaust and cold-air intake on my SSV Ute (30,000 klms only). They refused to provide a RWC without removing my Cold Air Intake and Exhaust System; I subsequently agreed to have them remove and re-install the parts. In doing so, they broke my condensor. Mr Muffler Lilydale cost me over $1500 in labour and repairs after damaging my air conditioning. Soon after they worked on the car, my exhaust system even started coming apart (easy fix $75).
I sent Mr Muffler pictures of the damage to my condensor along with a description of the damage from Holden clearly describing their faults, to which, they not only wouldn't cover the cost of the damage, they wouldn't even agree to refund the money (or part there of) I had spent on the labour for them to break my condensor... A new car condensor, re-gassing, and testing was $1000... Eventually my Ute was back to the exact same condition it was before Mr Muffler touched it, the only difference being I was $1,600 poorer. Truly disgusted! Go elsewhere!!

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